Questions, answered plainly

What is an IMEI?

A 15-digit number that identifies one specific handset on mobile networks. It stays with the device, not the SIM or the owner.

How do I find it?

Dial *#06#. It is also in Settings → About, on the original box, and often on the SIM tray.

Is sharing an IMEI risky?

Sharing it for a check is normal practice when buying or selling. It cannot be used to control the phone.

Why does my phone show two IMEIs?

Dual-SIM and eSIM devices have one per radio. Either can usually be checked.

What can a check tell me?

Depending on the service: exact model, serial, carrier, country, SIM lock state, warranty coverage, activation status and blacklist records.

Where does the data come from?

From external device-data providers. IMEICheckUp normalises their responses into readable sections — we do not maintain the underlying registries.

How fast are results?

Instant services return within seconds. Anything slower shows an estimated time before you spend credits.

What if a check fails?

Failed or rejected lookups are refunded to your wallet automatically and appear in the ledger as a refund.

Do credits expire?

No. They stay in your wallet until you spend them.

Is there a subscription?

No. You buy credit packs when you need them, and larger packs include bonus credits.

Can I pay by card today?

Not yet. Checkout is the next phase; until then a top-up request goes to an administrator who can credit your account.

Do new accounts get anything?

Yes, 10 free credits on signup, enough to try a real check.